CONTACT

Our support team reliably and competently helps with any enquiries related to Bastion Capridge. Whether you are just gathering information, already registered or actively using the platform, we help you move forward quickly.

How to contact us

We provide tailored support on all matters related to your account and the use of Bastion Capridge. Our team is available Monday to Friday during normal business hours (CET) and handles requests with high priority. Typical areas we assist with:

Creation and verification of your account, as well as account management (includes profile and risk settings)
Technical help for the platform, the app or in case of errors
Questions about deposits and withdrawals, processing times and accepted payment methods
Information about features, strategies, AI logic and available instruments
Feedback, ideas and improvement suggestions for development
Support for other matters, from general to individual

Please use the secure contact form below and fill in all relevant fields so we can process your request quickly. As a rule, you will receive a response on business days within 24 hours, often sooner. For urgent technical issues a live chat may be available (weekdays 9–18).